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REGULATION

PAYMENT
If your booking is paid by an institution/company/firm/public body, you have to fill in the "preferential rates" blank space with a valid voucher number and payment will be charged according to the agreement signed with your institution/company/firm/public body.

For cash vouchers or private booking, the service must be paid in advance with a valid credit card.
The amount will be blocked until the deadline of the booking procedure (04:00 pm CEST of the second last day before the date of the booked service), so as to allow you to cancel the booking without any additional cost.
Once the above-mentioned deadline has expired the amount due will be charged onto your credit card.

Reservation must be made at least 2 days before departure/arrival no later that 04:00 pm CEST.
The same procedure should also be made for modifications or cancellations.

CANCELLATIONS
In case of cancellation after the terms valid for reservation a penalty of 50% of charge will be applied. Non shows will be charged the entire cost.

WAITING LIST
you can register even a few hours before using the waiting list. Waiting lists are available only for travellers using voucher without credit card payment.
If there are still places available, you will be notified in due time by email.

FLIGHT DELAYS/LOST LUGGAGE
In case of flight delays and lost luggage, the first 30 minutes are free of charge;after this, the fee will be increased by Euro 5,50 every 15 minutes (22,00 Euro/hr + VAT).
After 1 hr and 30 minutes' wait the service will not be guaranteed.

SUNDAYS/HOLIDAYS
20% + VAT surcharges for Sundays and holidays.

EARLY MORNING AND LATE NIGHT RATES
Ronchi dei Legionari:
between 08:00 until 21:00 the price remain unchanged. Outside this hours a supplement of 2 Euros + VAT per person.

Venice, Treviso and Ljubljana:
between 08:00 until 20:00 the price remain unchanged. Outside this hours a supplement of 3 Euros + VAT per person.

LUGGAGES
We need to know how many pieces of luggages that each traveller has, so we can ensure that there is space for all the luggages.
1 suicase (max size 55x40x25 cm) and 1 hand luggage are included in the tariff. Each additional piece of luggage will be charged 4,00 euros + VAT.
In case of space problems for unnotified pieces of extra luggage, science bus reserves the faculty to refuse the transportation of those.